- Here are the steps a client can follow in case of grievance or feedback:
- If you are not satisfied with my services and would like to lodge a complaint, I would request you to first talk to me directly. You can discuss this with me, and rest assured that your complaint will be resolved on best efforts within 3 to 5 working days.
- You can also email or talk to the Research Analyst via telephone. The contact no. is 9686270062.
- Alternatively, you can send us a complaint in writing or via email at info@sandeeprao.co
- I will try to resolve your complaint within 3 to 5 working days. The first step is for us to be clear about the nature of your complaint, and to identify what I can do to resolve the issue. When I have finished my investigations into your complaint, I will be in touch to provide you with a full response to your complaint.
- If you are still not satisfied with the response or the handling of your complaint by me, you can approach and write an email to Mr. Sandhyavandanm Sandeep Rao on info@sandeeprao.co with complete details. Mr. Sandhyavandanam Sandeep Rao will get in touch with you at the earliest and try to resolve your complaint as soon as possible.
- If your complaint is not resolved within a period of one month, you may refer your complaint to the regulator – The Securities and Exchange Board of India (SEBI).
- SEBI has launched a centralized web-based complaints redress system ‘SCORES’.
- The link to the platform is SCORES – https://scores.gov.in/scores/complaintRegister.html
- If your complaint is not resolved on the SCORES portal, you can start the dispute resolution process through the ODR Portal. The link for the platform is SMARTODR – https://smartodr.in/login
Grievance Officer – Sandhyavandanam Sandeep Rao
Email – info@sandeeprao.co
Mobile – 9686270062
